SAP Anaplan Technical Guides Lion 2021
SAP Anaplan Technical Guides Lion 2021.
LW4AM Coaching Program Website Lion 2018
I managed the Lion Way for Account Management coaching website (LW4AM). It was an internally hosted WordPress installation which acted as the knowledge repository for the LW4AM program. It was a “one stop shop”and central point which housed all the information Account Managers needed to do excel in their roles. From initial induction for new […]
Customer’s World Matrix How To Guide Lion 2020
A “how to” quick guide for using the comprehensive Customer’s World matrix. PowerPoint format.
Coles Direct Store Deliveries 2012 – 2013
In 2012 Coles began to implement one way of ordering and receiving supermarket stock from suppliers by using the new Coles Supplier Portal. Traditionally, Coles had used a paper based ordering system from their 6000 plus suppliers which was different from state to state and store to store. This was a major change to the […]
Coles Easy Ordering Folder Insert 2014
I was asked to rewrite and “jazz up” the training and coaching part of The Coles Way Fresh Easy Ordering skills folder to freshen it up to be used by the State Coaches to roll out the Freash Easy Ordering program to butchers in all Coles supermarkets across Australia. Scroll down to view a selection […]
Coles Electronic Invoicing into Distribution Centres Online Frequently Asked Questions 2013
For the Coles supplier who were new to the EIDC program I was tasked to make an FAQ list. Because it was on the Coles Supplier Portal website, I wanted to make something a bit different and make it more like a mini website instead of the standard scrolling Microsoft Word document. I designed the PDF FAQ document in PowerPoint and linked […]
Coles Supplier Portal – New Supplier Registration Reference Guide 2013
When Coles moved from an antiquated paper based new supplier registration format to an electronic registration system via the Coles Supplier Portal, it was a large cultural change for both the Coles Buyers and new suppliers. Not only would suppliers register via the Supplier Portal but they would then electronically manage their business relationship with Coles themselves. I […]
Coles Supplier Portal Account Queries FAQ Support Materials 2012
The Coles Account Queries team spends much of their time guiding Coles suppliers through using the online financial processes of the Coles Supplier Portal. Supplier support ranges from simple how to log in questions to complex financial breakdowns. I was tasked to make a Frequently Asked Questions document that could be used by the entire team […]
Coles New Supplier Registration Account Queries Training Session 2013
As part of the changes Coles made to the new supplier registration process, there was a requirement to train internal Head Office staff in the process. This is an example of the PowerPoint slide pack that I designed for the Account Queries team to roll out the new process. You can download a copy of […]
Coles “Facilitate with Engagement” – Train the Trainer Program Facilitator Guide 2013
Designed to enable State Learning Coaches who had attended the Facilitate with Engagement 3 day program to be able to on train the learning program to Store Managers, Store Support Managers and Department Managers. This is a 1 to 2 day program. The Facilitate with Engagement facilitator guide was written as a step-by-step guide with content timings, tips and tricks and […]