LW4AM Coaching Program Website Lion 2018
I managed the Lion Way for Account Management coaching website (LW4AM). It was an internally hosted WordPress installation which acted as the knowledge repository for the LW4AM program. It was a “one stop shop”and central point which housed all the information Account Managers needed to do excel in their roles. From initial induction for new […]
SAP Business Partner Explainer Lion 2021
The SAP Business Partner Explainer video was created to introduce various Lion end user audiences to the SAP Business Partner (BP) concept with the recent implementation of SAP. The video concentrated on the importance of getting the BP structure and detail correct to ensure system integrity. In the 5 minute explainer video Lion’s system architecture, […]
Competition Law at Lion compliance e-learn 2019
Competition Law @ Lion eLearn. 40 minutes duration. Designed to allow end users to chunk their learning experience and return to finish as time allowed. Made in Adobe After Effects and Articulate 360.
Meaning, Difference & Salience Explainer Video Lion 2021
Lion needed a short explainer video to provide a broad overview of Meaning, Difference and Salience as a theory to enable fact based discussions with Lion Customers. Working with Business experts, the video was designed primarily for Lion Account Managers and Field Sales audiences. Emphasis was placed on engaging time poor end user audience and […]
Coles Direct Store Deliveries 2012 – 2013
In 2012 Coles began to implement one way of ordering and receiving supermarket stock from suppliers by using the new Coles Supplier Portal. Traditionally, Coles had used a paper based ordering system from their 6000 plus suppliers which was different from state to state and store to store. This was a major change to the […]
Coles Electronic Invoicing into Distribution Centres Online Frequently Asked Questions 2013
For the Coles supplier who were new to the EIDC program I was tasked to make an FAQ list. Because it was on the Coles Supplier Portal website, I wanted to make something a bit different and make it more like a mini website instead of the standard scrolling Microsoft Word document. I designed the PDF FAQ document in PowerPoint and linked […]
Coles Supplier Portal – New Supplier Registration Reference Guide 2013
When Coles moved from an antiquated paper based new supplier registration format to an electronic registration system via the Coles Supplier Portal, it was a large cultural change for both the Coles Buyers and new suppliers. Not only would suppliers register via the Supplier Portal but they would then electronically manage their business relationship with Coles themselves. I […]
Coles “Managing my Accounts” – Internal Software e-Learning Modules 2013
I created a suite of software simulations for internal Coles Supplier Portal Support staff using Adobe Captivate, Photoshop and Illustrator. The software simulations covered 12 tasks that the Support staff were required to perform to support the Suppliers progress during registration process to supply Coles Supermarkets with products. This is an example of the entry and exit screens for […]
Coles Supermarkets Learning & Development “Ways of Working” Brochure 2014
I was tasked to make a “brochure” which the Coles Supermarkets Learning & Development team could print and hand out, and an electronic version which was placed on our Intranet website to inform our stakeholders how we functioned as a team. The “Ways of Working “brochure detailed how to engage the L&D team and showcased some […]
AGL Energy Privacy for Customer Services eLearning Module 2011
Using Adobe Photoshop, Illustrator and Captivate 4, I created this template proposal for AGL’s Privacy for Customer Services module in 2011. I was supplied with the content and was instructed to make it pop and make it as “Gen Y” as possible to engage the Customer Service Representative audience which is generally made up of 18 to 30 […]